General Terms and Conditions of Use

The Company under the name «HEMPOIL SINGLE MEMBER PC» (hereinafter called «our company», «us/ourselves», «our», «HEMPOIL»), is the sole owner and manager of this webpage/website (hereinafter called the website).

The use of the present website www.hempoilshop.gr from the user, is conditioned by the prior comprehension, careful reading and approval of the herein mentioned terms and conditions, which are valid for all the content, pages, graphics, pictures and all the files that are included in this website. In case the user of this website disagrees with these terms and conditions, he must not use the services and content of our website. The present terms and conditions may vary or be modified from time to time, so the user is kindly asked to check their content before using the services of our website. The use of the webpage www.hempoilshop.gr, after the modification of the content of certain pages, means the unconditional acceptance by the user of those terms and conditions. If you disagree with the present terms and conditions we kindly ask you not to use our website.

The terms and conditions of use of our website constitute the entire and integral agreement between our company and the user of the website, and binds only those two parties. No modifications of the terms and conditions will be taken into account and therefore, won’t be included in this bilateral agreement, unless expressed in written form by HEMPOIL and be integrated to the present terms and conditions, in order for those to be valid. Those modifications will bind you upon your next visit to our website. Our company may modify the present terms and conditions without prior notice to or permission of the user. 

The user of the website www.hempoilshop.gr is obliged to use it according to the law and the herein mentioned terms and conditions. This website is entirely designated for personal use of the user and therefore, can’t be amended, reproduced, copied, distributed, sold, resold or used for commercial or non-commercial purposes.
In the event of such action, our company has the right to restrict the access of the website temporarily or permanently and claim any other further damages.

1. Subscription to our website

By subscribing to our website the user confirms that he/she is not underage (i.e. over the age of 18 years old) and automatically accepts that he/she is capable to take over and fulfil the obligations deriving from any transaction through our website www.hempoilshop.gr. He/she also confirms that he/she accepts the present terms and conditions and he/she is willing to use the website according to our specific terms and conditions, which he/she fully understands and approves. 

Either you subscribe to our website or not (visitor) you shall necessarily register a valid e-mail address, the name and surname of the user, country, postal address, city, postal code, telephone number, year of birth and a single password (if you subscribe as a user) in order to validate the placement of an order or/and create your personal account.

You accept to keep confidential the information of your account/username/password and limit the access to your personal computer or any other means you use for accessing on our website (cell phone, tablet) against any third non authorised person. You assume the whole responsibility for all activities that take place under the use of your account / username and / or password as well as any financial consequences resulting from such use. You further guarantee that the information you provide us is true, accurate, complete and up to date.

If you access our website and use it on behalf of someone else, you hereby declare that you have the authority to bind this person as the real contracting party with all the present Terms and Conditions set forth herein and to the extent that you do not have such authority you agree that you are bound by these Terms and Conditions by yourself and assume responsibility for any damage that may be caused by any improper or unauthorized use or access to our website.

In the event that a minor (under the age of 18) finally subscribes to our website by falsely claiming to be an adult, the persons holding the parental responsibility of the underage (i.e. the parents) are personally bound by the present terms and conditions of www.hempoilshop.gr and fully acknowledge that they personally undertake the full responsibility of any damage that may be caused by any unlawful/unauthorized or in violation of these terms and conditions use of the website.

2. Terms and Conditions of Purchase

2.1. Order Processing, Pricing Policy & Modification of an order

Your order placement is a distance contract and is governed by the relevant legal framework of article 4 of law 2251/1994 for the consumer’s protection, as amended and in force. With the registration of each order, the consumer receives a confirmation message with the order details and related information such as: (a) the ordered product per piece/unit, (b) price, amount, VAT (as applicable under Greek legislation), (c) method of payment and delivery.

The prices of the products/goods are final (including VAT). HEMPOIL reserves the right to change prices without prior notice to or consent of the customer. Irrespective of the price fluctuation, the customer always pays at the time of the products’/goods’ receipt, the price which was agreed at the time of finalizing the order.
It is specified that www.hempoilshop.gr displays the estimated prices in euro. If you wish to pay in another currency, the current rate will be applied at the time of the order’s placement.

Prices are firm as to delivery within the time period stated herein and are exclusive of any other taxes, duties, levies or other like charges which may arise in connection with the performance of the agreed services. 

Changes to the orders are not accepted after their completion. If the customer wishes to modify an order, he/she shall cancel the order, (as long as it has not been finalized) and proceed in placing a new one.

2.2 Payment methods

2.2.1. By debit/credit card

You may purchase the products/goods of our website www.hempoilshop.gr paying with any debit/credit of Visa, Visa Electron, MasterCard, American Express and with complete safety in a “secure server” environment under SSL technology and encrypted with 256 bit. The whole procedure is very simple by following the steps you will find on our website once you finalize your order. The customer is solely responsible for the correct, full and true insertion of his personal information and the card’s data and expressly acknowledges that our company bears no responsibility for their proper use. Under any circumstances the customer shall be the sole holder of the debit / credit card used for each transaction.

2.2.2. By cash on delivery

The payment by cash on delivery is one of the most common shipping methods in Greece. The products are shipped via courier to the selected shipping address and the total value of the products is paid upon receipt of the parcel by the customer. For your information, the cash on delivery service has an additionally charge of € 1,50 per order and applies only to destinations within Greece.

2.2.3. By bank deposit (wire transfer)

You may also pay for your order by the bank deposit (wire transfer) option. Under this option it is suggested that in the message accompanying your transfer you shall state your order number (ID) as well as send the payment receipt to info@hempoilshop.gr under the subject “Banking Payment” for the faster service of your order. The products are shipped once the money transfer is completed and your deposit to our bank account is confirmed. *Any additional charges other than the costs of our’s bank transfer (National Bank of Greece) are charged by the customer’s bank and shall be borne by himself/herself.

International Bank Account Number (IBAN): 
GR660110 1270 0000 1270 0211 720
BIC / SWIFT: ETHNGRAA
COUNTRY: GREECE

2.3 Delivery and Shipping Methods

2.3.1 Delivery of parcels

The purchased products/goods are delivered exclusively to the buyer, who may pick up his parcel only upon showing his personal ID or passport and / or credit / debit card by which the purchase was made. The buyer is solely responsible for the shipping costs of the products as well as for their actual delivery. The competent transport operator (courier) before delivering the parcel, shall identify the personal information of the recipient with the customer’s details that the customer has inserted at www.hempoilshop.gr when placing the order.

2.3.2. Shipping costs

In case of shipping costs, these devolve exclusively upon the customer and are prominently displayed at checkout, following the input of the delivery address, and also in the electronic communication sent to the buyer after completion of the order as per above.

In particular, for shipments within Greece:

Shipping costs within Greece and regardless of volume and weight are € 3,00 and as per orders that exceed € 29,00 shipping is free. There is no extra charge (upon request) for pick up from the store.

For shipments to Cyprus:

Shipments to Cyprus are made via ELTA (Hellenic Post Office) and  shipping costs are € 7,00 for packages up to 0.5kg and € 12,00 for packages over 0.5kg and up to 2kg. For packages over 2kg and up to 5kg shipping costs are € 25,00.

2.3.3. Delivery time

• Attica: Within 1 – 2 business days
• Land destinations: Within 1 – 2 business days
• Greek Islands: Within 2 – 4 business day
• Inaccessible areas: Plus 1 – 2 business days in addition to the above mentioned by category

Cyprus: Within 4 – 7 days
Europe: Within 4-7 days
America: Within 8 – 12 days
Asia: Within 8 – 12 days

2.3.4. Shipment within the same day

At www.hempoilshop.gr  we also offer you the opportunity to ship your orders within the same day of the relative order’s placement if the latter is made until 15:00 pm.

2.3.5. Courier information and delays

Hempoil® team takes the speed of delivery into great consideration. All orders and shipments of products or goods are accepted both in Greece and abroad. Orders made via www.hempoilshop.gr are executed from our headquarters at Artemonos Str. no 108 & Chios Str., Daphne, Attica, Greece and are shipped within working hours (Monday to Friday 9:30 am – 17:30 pm). Orders placed during special offers or holidays are excluded. We also do not execute placed orders during the official holidays in Greece.

Under normal conditions you will receive your order within 1 to 4 business days (Greece). We collaborate with Hellenic Post Office (ELTA Courier) and ACS (Courier) and the products are shipped within the same day or the next business day unless a product is out of stock. In this case the customer is informed by e-mail or by phone and we are planning a new delivery date

Our company sends its products worldwide, but some countries have import regulations that delay the shipping of cannabis products and/or prohibit it. The customer is solely responsible for checking the conformity of the products he/she orders under the applicable law in his/hers desired country of dispatch. Our company bears no responsibility and is not required to repair any damage you may suffer due to any withholding of parcels in countries where sales of CBD cannabis products are prohibited.

2.3.6. Possible additional charges

• If you wish your order to be delivered on a Saturday, you will need to register that request during your checkout and the additional cost will be € 4,00.
• If you wish for a morning delivery by 10:00 am, you will need to register that request during your checkout and the additional cost will be € 4,00.

Moreover, additional taxes, duties, levies, fees, expenses or other like charges may apply – in particular for dispatch outside Greece – and it is explicitly agreed that they devolve exclusively upon the customer. 

2.3.7. Force majeure events

Any delays in or failure of performance by HEMPOIL shall not constitute default hereunder or give rise to any claims for damages by the user or any other third party if and to the extent such delays or failure of performance are caused by occurrence beyond the control of HEMPOIL, including, but not limited to: 

• adverse weather conditions, fires, floods, explosions, accidents
• riots, strikes, acts of God
• compliance with any order or request of any governmental authority or any other legislative act, or act of any other kind, which HEMPOIL could not reasonably foresee and is unable to prevent, such as cases where the country of dispatch prohibits the import of the goods (“force majeure”)
• and / or inability to communicate with the customer by phone / email / sms for any arising problem regarding his order.

In case there is inability to deliver products/goods within the above mentioned time schedule and/or any other delay and/or failure of performance due to reasons of force majeure as per above, we will contact with the customer and communicate the situation at the earliest opportunity, in order for the latter to indicate whether he/she wishes to receive the order with a delay.

2.4. Changes of Products – Refunds

Money refunds will be versed back, according to the method of payment the user/customer chose while purchasing the corresponding product. Refunds will be done only to the specific person that paid for the purchase of the product, subject to the conditions below.

More precisely, the return of products or goods by charging the cost to HEMPOIL is accepted in the following cases:

• In case our company wrongly executed the order via www.hempoilshop.gr (mistake in ordering, pricing or shipping). In this case, the customer shall not accept to receive the product. The products/goods must be returned in perfect condition, fully sealed and packaged, without having been used and without corruptions. Products must be returned in their original packaging (box etc.).
• In case that, upon receipt, the customer identifies any defect in the product/good which is directly related to its essential components, packaging or product quality and which is manifestly not attributed to customer’s fault or misuse, our company will replace the defective one. The user must inform us in writing by sending an e-mail message to the address info@hempoilshop.gr within fourteen (14) calendar days after receipt of the defective product(s) otherwise the customer hereby explicitly and unreservedly accepts that he/she loses the right of refund, without any right of recourse. Defective products/goods shall be returned directly to the company in perfect condition accompanied by all the contents of their initial packaging for the proper receipt of the refund claim of the user or otherwise the product’s replacement. The decision for determination of defect and replacement or refund for such products shall be solely at HEMPOIL’s discretion. Once and if the claim is approved, we will proceed to the replacement of the defective product or to the refund of the money paid for the respective purchase and no later than fourteen (14) calendar days after the receipt of the defective product.

Any shipping costs for the replacement of products as well as for the return of the defective products/goods or for the return of products/goods the order of which was wrongly executed due to our fault, they shall be borne by HEMPOIL.

2.4.1. In any event that you have simply changed your mind about your order and your purchase, you are entitled and free to withdraw from the purchase within 14 calendar days upon its receipt by sending an email to info@hempoilshop.gr. Products / goods must be returned in perfect condition, fully sealed and packaged, without having been used and without corruptions. Products must be returned in their original packaging (box, etc.). Our company will proceed to the corresponding money refund within 14 calendar days after receipt of the purchased product and will pay you back with the same payment method you selected at the initial time of your transaction. The shipping costs in this case are entirely borne by you. If any of the above conditions are not met, we are entitled to refuse your withdrawal.

3. Warranty, Liability and Idemnification

3.1. Product-related information is available on our site, and provided in accordance with applicable law. We take all reasonable steps to ensure that all details, descriptions, photographs of products displayed on the website are correct at the time the relevant information is entered into the system. However, to the extent permitted by applicable law, we make no warranty of any kind that such details, descriptions, photographs of the products are accurate, complete, reliable, up-to-date, or without any other fault.

Any information appearing on www.hempoilshop.gr about the ingredients used in the products is not intended to be nor should be interpreted as, advice or recommendation concerning the use of any product.

The products featured on our website are not deemed to cure or prevent any disease or medical problem and are not intended to substitute other therapy or medical advice.

Any pproducts you purchase through our website should be used in accordance with the instructions on the packaging of the respective product and provided by the manufacturer and / or the producer. If you have any questions about the use of the products, any allergies or other special health conditions, please review carefully to the flyer enclosed in the product’s packaging, the product label and the corresponding manufacturer’s website. We make every reasonable attempt to ensure that the above sources accurately list all of the ingredients used.

3.2. Our company warrants that, up to the date of delivery, the products meet the producer’s standard published specifications and have a satisfactory shelf life upon the date of delivery, according to the producer’s declarations for the corresponding products, subject to the terms 2.3.5 and 2.3.7.

3.3. Our Company makes no warranty of any kind, express or implied, direct or indirect, as to merchantability, beauty and fitness for particular purpose, or any other matter with respect to the products. 

3.4. HEMPOIL provides details of the Products only for informational purposes. HEMPOIL assumes only the legal liability under its capacity as a seller of the products as provided by the applicable law and subject to the specific restrictions set out below. HEMPOIL, up to the extent of its sole responsibility as a seller, meets the proper storage, maintenance and transport specifications until the product’s delivery to the final recipient.

3.5. Liability from the use of Products

For any defect in the product/good causing any direct damage to the user, which is directly related to the components, packaging or product quality and which is manifestly not attributed to customer’s fault or misuse, the responsibility lies with the producer/manufacturer of the product whose contact info (address, telephone number, e-mail) are found on the packaging and in any case they are to the user’s direct disposal if requested via www.hempoilshop.gr.

3.5.1. Exclusions – Limitation of Liability (Disclaimer)

HEMPOIL will not be liable under this limited warranty if its testing and examination disclose that the alleged defect or malfunction in the product does not exist or results from:

• Failure to follow the corresponding producers’/manufacturers’ suggested use, maintenance or other instructions;
• Unauthorized product modification or alteration; 
• Abuse, misuse, negligent acts, or omissions of customer and persons under customer’s control or
  
  acts of third parties or force majeure events as defined in article 2.3.7 herein.

WARRANTY EXCLUSIVE: IF AN OF THE PRODUCTS DISPLAYED ON OUR WEBSITE DOES NOT OPERATE AS WARRANTED ABOVE, CUSTOMER’S SOLE REMEDY FOR BREACH OF THAT WARRANTY SHALL BE REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT HEMPOIL’S OPTION. TO THE FULL EXTENT ALLOWED BY LAW, THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES, TERMS, OR CONDITIONS, EXPRESS OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES, TERMS, OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY QUALITY, CORRESPONDENCE WITH DESCRIPTION, AND NON-INFRINGEMENT, ALL OF WHICH ARE EXPRESSLY DISCLAIMED. HEMPOIL NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, DELIVERY, MAINTENANCE, OR USE OF ITS PRODUCTS.

LIMITATION OF LIABILITY: TO THE FULL EXTENT ALLOWED BY APPLICABLE LAW, HEMPOIL EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATA, OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE, DELIVERY, MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF ITS PRODUCTS, EVEN IF HEMPOIL OR ANY OF ITS AUTHORIZED RESELLER (IF ANY) HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND LIMITS ITS LIABILITY TO REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT HEMPOIL’S OPTION. THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE.

DISCLAIMER: Some countries, states, or provinces do not allow the exclusion or limitation of implied warranties or the limitation of incidental or consequential damages for certain products supplied to consumers or the limitation of liability for personal injury, so the above limitations and exclusions may be limited in their application to you to the maximum extent permitted by applicable law. When the implied warranties are not allowed to be excluded in their entirety, they will be limited to the duration of the applicable written warranty. This warranty gives you specific legal rights, which may vary depending on local law.

4. Intellectual Property Rights

The entire content of our website, including, indicatively and not limited to, texts, news, graphics, pictures, outlines, videos, works, images, dialogues, music, proposed services, terms and conditions of use of the present website, any other material posted on this website in any format, including menus, web pages, tools, fonts, design of the web site, diagrams, methods, processes, functions and software which are part of this website, as well as any modification that relates to this particular content, are protected by copyright and by any other intellectual property right of our company and of the relevant right-holders and are governed and protected by the Greek Law (L. 2121/1993 as amended by L. 4212/2013 and L. 4481/2017 and in force), the European Union Law and by all the related International Conventions. Furthermore, logos, trademarks, domain names and attributes that are included in our website, belong to this website and/or to all the related persons detaining those related Intellectual Property rights. The reproduction, wholly or in part, in any form whatsoever of www.hempoilshop.gr and of its contents, or any alteration or modification of it, is not allowed without HEMPOIL’s written consent.

If any provision from the above mentioned terms may become contrary to the general provisions of Intellectual Property Law or invalidated, this term stops instantly to be valid and will be deleted from the present terms and conditions, without affecting the rest of the terms and conditions. 

For the use and exploitation of the material that belongs to third parties, the final user shall ask for the written permission of the related persons owning the Intellectual Property and Trademark rights, in order for the final user to obtain the rights of use and exploitation.

5. Trademarks and Domain Names

HEMPOIL is the exclusive owner of the logos and registered trademarks as well as of any other sign that includes the words “HEMPOIL”, “HEMPOILSHOP” and the domain name www.hempoilshop.gr. All the other signs that are used for distinguishing the products or the services that are sold, advertised or promoted on www.hempoilshop.gr and posted on the web site, are registered trademarks of the respective owners and are used on www.hempoilshop.gr only for the purpose of distinguishing, describing and advertising the products sold, advertised or promoted on www.hempoilshop.gr.

HEMPOIL and all of the other owners of registered trademarks are entitled to the exclusive use of the trademarks respectively owned.

You are not authorized, without our consent and of any other owner of the registered trademarks posted on the website, to use such trademarks for distinguishing products or services.

Any unlawful or unauthorized use of such trademarks is prohibited and it will result to the enforcement of all legal consequences. Such trademarks and any other sign posted on www.hempoilshop.gr must in no way be used in order to obtain undue advantage from the distinctive character or reputation of these trademarks or in such a way as to damage the trademarks and their owners as well and, in general, they must be used only for the purposes provided in www.hempoilshop.gr (solely personal and non commercial use).

6. Links to Other Web Sites

The website www.hempoilshop.gr contains links to other websites that are in no way connected to www.hempoilshop.gr or to HEMPOIL. HEMPOIL does not control or monitor such third party websites or their contents. We shall not be held liable for the contents of such sites and/or for the rules adopted by them in respect of, but not limited to, your privacy and the processing of your personal data when you are visiting those web sites.

In particular, HEMPOIL is not responsible or liable for: (i) the availability or accuracy of such websites or resources; or (ii) the content, products, or services on, or available from such websites or resources. Links to such websites or resources do not imply any endorsement by HEMPOIL of such websites or resources or the content, products, or services available from such websites or resources. You acknowledge sole responsibility for and assume all risk arising from your use of any such websites or resources.

Please, pay attention when you access these websites through the links provided on. www.hempoilshop.gr and carefully read their terms and conditions of use and their privacy policies. Our General Terms and Conditions of Use and Privacy Policy do not apply to the websites of third parties.

The website www.hempoilshop.gr provides links to other web sites exclusively to help its users in searching and surfing the Internet and to allow links to websites on the Internet.

When our company provides links to other web sites, we do not recommend to our users to access these websites and we do not provide any guarantees to their web content or to the services and the products proposed, supplied and sold by these websites to Internet users.

7. Links to the website «www.hempoilshop.gr »

Please, contact hempoilshop® at the following e-mail address:  info@hempoilshop.gr  if you are interested in linking the home page of www.hempoilshop.gr with other web pages that can be publicly accessible. You are called to contact our company for requesting our consent to link with www.hempoilshop.gr.

We grant links to www.hempoilshop.gr free of charge and on a non-exclusive basis unless otherwise agreed.

We are entitled to object to certain links to our website in the event that the applicant who intends to activate links to our website www.hempoilshop.gr,  has, in the past, adopted unfair commercial or business practices which are not generally adopted or accepted by the market operators, or the applicant has made unfair competition activities towards our company or the latter’s suppliers, or when we have reasons to believe that the applicant might adopt such practices or such activities in the future. In general, HEMPOIL retains its right to object to certain links to its website at its’ sole discretion. In any event, it is forbidden to post deep links to www.hempoilshop.gr or to use unauthorized meta-tags without HEMPOIL’s consent.

8. Disclaimers on Content

Our company has made all efforts to prevent the publication on its website of content describing or representing situations which might be deemed to violate civil beliefs or human rights of any user. In any event, we don not warrant that the contents of the website are appropriate or lawful in other countries outside Greece.

However, in the event that such contents are deemed to be unlawful or illegal in some of these countries, please do not access our website and, where you nonetheless choose to access it, we hereby inform you that your use of the services provided by www.hempoilshop.gr shall be your exclusive and personal responsibility. However, our company cannot be held for the accuracy and completeness of our website’s content. 

Moreover, our company cannot guarantee that the website will operate continuously, without any interruptions and errors due to the connection to the Internet. In the event of any problem in using our web site please contact us by writing to the following e-mail address: info@hempoilshop.gr.

A representative of ours will be at your disposal to assist and help you to restore your access to the website, as far as that is possible. At the same time, please contact your Internet services provider or check that each device for Internet connection and access to web content is correctly activated, including your Internet browser.

Although HEMPOIL shall use its best efforts to ensure regular access to its website, the Internet may not allow www.hempoilshop.gr  to operate without any suspensions, interruptions or discontinuity due to updating the website.

HEMPOIL has adopted adequate technical and organizational security measures to protect services provided on www.hempoilshop.gr, integrity of traffic data and electronic communications, in order to prevent unauthorized use of or access to data, as well as to prevent risks of dissemination, destruction and loss of data and confidential/ non confidential information regarding users of  the website and to avoid unauthorized or unlawful access to such data and information.

YOU AGREE THAT, TO THE FULL EXTENT ALLOWED BY APPLICABLE LAW, WE EXCLUDE FOR OURSELVES ANY LIABILITY WHETHER BASED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, UNDER ANY CIRCUMSTANCES FOR ANY (a) INTERRUPTION OF ACTIVITY, (b) DELAY OF ACCESS OR INTERRUPTIONS OF ACCESS TO THE  WEBPAGE, (c) NON DELIVERY, FALSE DELIVERY, CORRUPTION, DESTRUCTION OR OTHER MODIFICATION OF DATA, (d) LOSS OR DAMAGES OF ANY KIND ARISING OUT OF ON IN CONNECTION WITH THE PRESENCE OF LINKS OTHERS THAN OUR WEBSITE’S, (E) COMPUTER VIRUSES, SYSTEM’S DAMAGE OR MALFUNCTIONS WHICH MAY OCCUR IN COMBINATION WITH THE USE OF THE SITE INCLUDING THE DURATION OF A HYPERLINK WITH OR FROM SITES OF THIRD PARTIES, (f) ANY INACCURACIES OR OMISSIONS IN CONTENT OR (g) EVENTS WHICH ARE BEYOND OUR REASONABLE CONTROL (FORCE MAJEURE).

MOREOVER, TO THE FULL EXTENT ALLOWED BY APPLICABLE LAW, WE EXCLUDE FOR OURSELVES ANY LIABILITY FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND (SUCH AS LOSS OF REVENUE OR PROFITS) ARISING OUT OF OR IN CONNECTION WITH THE WEBSITE ITSELF OR ITS USE BY YOU WHETHER BASED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE).

9. Indemnity

This section obligates you to protect us and indemnify us against any illegal activities caused by you. Please read it carefully.

You agree to indemnify and hold HEMPOIL and its affiliates, successors, assigns, officers, directors and employees, as well as their respective affiliates, successors, assigns, officers, directors and employees, harmless to the maximum extent permitted by the applicable law from and against any and all claims, damages, losses, liabilities, costs and expenses (including reasonable attorneys’ fees and costs) arising from or relating to (i) your access, use or misuse of any of the www.hempoilsop.gr  services, (ii) your breach or alleged breach of the present terms and conditions of use, or (iii) any violation by you of any applicable laws or of any other rights of others, including, without limitation, your violation, misappropriation or infringement (or any allegation thereof) of any third party right, or any right of HEMPOIL, including, without limitation, any copyright, trademark, patent, trade secret, property, privacy or other intellectual property or proprietary right.

10. Privacy Policy

11. Governing Law – Jurisdiction

11. Governing Law – Jurisdiction

The present General Terms and Conditions of Use, as well as the Privacy Policy of our website are governed by the Greek law. The proper use of your personal Data is regulated by the Greek and EU Law and, in particular, by EU Regulation 2016/679 governing the protection of personal data and the way personal data is treated, as well as by the corresponding Greek Law no. 4624/2019 adopted pursuant to the above Regulation. They are also governed by Law 2251/1994 as codified by Ministerial Decision 5338/2018, governing the protection of the consumer. In case a dispute arises between the users and our company, the Greek Law is the governing Law of the dispute and the Courts of Athens are exclusively, territorially competent to solve the dispute. 

In addition, and according to the Directive 2013/11/EC, which was incorporated into the Greek Law by joint Ministerial Decision 70330/2015, the option of online consumer dispute resolution is now available via the Alternative Dispute Resolution process throughout the European Union. If the user has a problem with a purchase conducted through an Online Store and is residing in the EU, he/she can use the site “Online Dispute Resolution” for an out of Court settlement. The certified Entity (Office) for Alternative Dispute Resolution (ADR) is the following: European Consumer Centre of Greece (GREECE ECC), address: av. Alexandras 144, postal code 11471, Athens. Phone numbers are the following: +30 2106460284, +30 2106460784 and email: info@eccgreece.gr.

The user can communicate with ECC for a complete guidance on the entire process of submission and processing of his complaint.

12. Contact us

For any clarification or additional information regarding www.hempoilshop.gr, regarding the way HEMPOIL processes users’ personal data or relevant to the products presented and sold on our website, you may email us at: info@hempoilshop.gr or call us on telephone number: +30 2114010715 (Monday – Friday 9:30 – 17:00).