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Terms and conditions

Terms and Conditions

General

The access and use of this website, including the offered products, are subject to the following conditions.

Hempoilshop wishes to ensure that you are satisfied with your purchase. To be able to access the website of Hempoilshop.gr and/or place any order, the client will have to be at least 18 years of age, and is obliged to provide us with legitimate information that makes it possible for the order in question to be processed successfully.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms by any way.

FOOD AND DRUG ADMINISTRATION (FDA) DISCLOSURE

These statements have not been evaluated by the FDA and are not intended to diagnose, treat or cure any disease. Always check with your physician before starting a new dietary supplement program. If you have questions about this product please contact our customer service team at prior to purchase.

*  Cannabidiol (CBD) is a natural constituent of Hemp oil.

*  HEMPOILSHOP does not sell any products made of Marijuana. We do not support or promote the use of any kind of drugs or other substances.

Through out the website, the terms "we", "us","our" refer to Endoca™, Enecta™ and Cannabios™ products respectively. When using the site, the client agrees to its conditions of use, which may suffer alterations over time. Web site access is allowed on a temporary basis, and we reserve the right to withdraw or change/remove any product/price without prior notice. We do not warrant that the quality of any products, information, or other material purchased or obtained by you will meet your expectations.

Third party links & information

Hempoilshop does not accept responsibility for any damage or loss as a consequence of the use of any information on this site. Some of the external links on this site redirect you away from our Hempoilshop. By clicking these links, the client leaves the Hempoilshop web site.

As we have no control over these third party web sites, we are not responsible for the privacy practices of other sites or the info presented there. Be sure to read their privacy statements respectfully.

All the products displayed in this website, are imported from Europe for reselling purposes. They are produced, tested and sold by their official manufactures/Brands. Their commercial/trade name can be found on each product description and its official packaging.

We are not responsible for examining or evaluating the content or accuracy of any of our products displayed on the web site and we do not warrant and will not have any liability or responsibility for any products purchased. We are not liable for any harm or damages related to the purchase or use of the goods we sell. Please review carefully these policies and make sure you understand them before you engage your self in any transaction.

We recommend that you should educate your self regarding the products we sell prior purchase. Please refer to their official manufactures for any further information. Any complaints, claims, concerns, or questions regarding the products displayed in this website should be directed to their official enterprise owners.

Privacy policy

Hempoilshop respects your privacy. We handle your personal information in a respectful manner. We are responsible for all personal information given to us by you, such as name, address, and other obligatory information needed when registering as well as ordering at hempoilsgop.gr. We will not pass any of your personal information to third parties.

When you browse our store, we also automatically receive your computer’s Internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. With your permission, we may send you promotional email’s about our eshop, new products or any other updates. If you change your mind, you may withdraw your consent for us to contact you. To do so, please contact us at anytime by email at info@hempoilshop.gr

We reserve the right to update, change or modify this privacy policy at any time, so please review it frequently. Modifications and clarifications will take effect immediately upon their posting on the website. It is your responsibility to check our website periodically for changes and updates.

Payment Methods

Cash on delivery

Cash on delivery, which is the most common payment type in Greece. Pay upon arrival of your product at your doorstep. Keep in mind that there is a fee per order.

Credit Card

It is possible for the client to use a credit card VISA or Mastercard issued by any bank. All transactions on our website are secure. (Coming soon)

Bank Transfer*

In case the client prefers not to pay for the order at the time of placing, he can pay through the bank transfer option. We will only proceed with shipping once the transfer is cleared and we have our bank confirmation that the payment is available on our account.

It is highly recommended to provide us with the reference order number in the bank transfer comments section and send us a proof of payment to our customer support service info@hempoilshop.gr with the subject “Bank transfer”for a faster payment identification and processing.

Available bank account details at the time:

Bank: PIRAEUS BANK

Account holder: MPOTSIS CHRISTOS

Account number: 5052082698408

IBAN: GR18 0172 0520 0050 5208 2698 408

BIC/SWIFT: PIRBGRAA

Country: Greece

*Any additional transfer fees charged by the bank of the client are at his/her expense.

Shipping

We take speed of delivery very seriously. You will normally receive your product within 2 to 5 working days. The delivery of the ordered product will be made to the delivery address specified by the ordering party. If one or more of the items you have ordered are sold out at the time of ordering we are not responsible for any delivery delay that may occur till the product/s are back in stock. Although in this case will inform you immediately by email to let you know when the product will be back in stock and on how you wish to proceed with your order.

Hempoilshop.gr ships with regular post office and ELTA Courrier. International orders carry additional shipping charges and must meet regulations for the sale of these products to that country.

Hempoilshop is 100% legal to ship to all US and EU territories. There are currently many other countries that allow hemp-based products to be marketed and sold. Contact us to verify that we can ship to your country prior purchase.

We ship all of our products from Greece. We process and ship all orders within 48 hours of receipt (unless otherwise stated). Orders are processed and shipped during regular business hours (Monday through Friday 9:00AM - 6:00PM GMT, excluding holidays). Orders placed during special promotions or on a holiday are excluded. We do not ship on national holidays.

We ship worldwide but some countries have import regulations that delay the transportation of hemp based products. We hope that soon all the world will learn about hemp solutions, meanwhile we will notify you immediately if an inspection from your postal service or customs delays your package. However there are things that may further delay your shipment which are out of our control.

Returns Policy

We take our customer satisfaction very seriously hence all products are very carefully tested prior shipping. Please make sure to check your item thoroughly upon arrival. We only accept returns claimed within 7 days of receipt. The above conditions apply only in case of a defective, damaged or an incorrect item received. We are not responsible for any wrong purchase you may have made and due to the nature of our products, refund is not accepted. If you are shipping an item over €99, you should consider using a shipping service providing a tracking id or purchasing shipping insurance. We don’t guarantee that we will receive your returned item and in its original condition.


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